Pre-Information Form

This Pre-Information Form has been prepared to inform the Buyer prior to the conclusion of a distance contract, in accordance with Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (Official Gazette 27.11.2014/29188). Before submitting the reservation request, the Buyer declares that they have read and accepted the contents of this form. In case of any discrepancy, the Turkish-language version prevails.

1. Seller information

• Company: Seçil Seyahat Otomotiv Yatçılık Sanayi ve Ticaret A.Ş.
• Address: Gençlik Mah. Altın Ege Apt. No 55, Muratpaşa, Antalya 07100, Türkiye
• Phone: +90 532 680 03 85
• E-mail: info@mayscar.com
• Web: https://www.mayscar.com
• MERSIS No: 0757085589400001
• Tax Office / Tax No: Antalya Kurumlar Vergi Dairesi / 7570855894

2. Essential features of the service

The Seller provides VIP airport transfer services as well as yacht tours/charter and car rental services. The essential features of the ordered service — route or service area, date and time, vehicle/yacht class, number of passengers and duration — are determined according to the details the Buyer selects on the reservation form. The Buyer's information and the service details consist solely of the information provided with the reservation request and shared upon confirmation.

3. Total price and payment

• All prices shown in the reservation summary and the confirmation message are VAT-inclusive.
• For transfers, tolls, parking, reasonable waiting and taxes are included in the price; pricing is per vehicle, not per person.
• No online payment is collected through the site. An order is a reservation/service request; the reservation is finalised once our team confirms availability.
• The service fee is paid directly during the performance of the service (in the vehicle, for transfers) or as otherwise agreed between the parties. No prepayment or deposit is collected.
• Any exceptional charges not included in the price (e.g. an additional stop or requested extras) are stated separately upon confirmation.

4. Payment method

The service fee is paid directly to the Seller during the performance of the service; the payment method is agreed together upon confirmation of the reservation. No online payment is taken through the site and no card details are collected.

5. Performance and delivery

The service is performed at the date, time and place stated in the reservation summary and confirmation message. The contract is deemed fulfilled upon performance of the service. In the event of flight-related time changes, the Seller tracks the flight and makes reasonable efforts to accommodate.

6. No right of withdrawal

Pursuant to Article 15/1-(g) of the Regulation on Distance Contracts, the consumer has no right of withdrawal in contracts concerning accommodation, transport of goods, car rental, supply of food and beverages, and services related to leisure activities that are to be performed on a specific date or period. As the airport transfer, car rental and yacht tour/charter services offered by the Seller are transport, car-rental and leisure services performed on a specific date and time, they fall within this scope and the Buyer has no right of withdrawal. That said, since no prepayment is collected through the site, there is no amount to refund in the event of cancellation.

7. Cancellation and refund terms

• Since no prepayment is collected through the site, no deduction or refund arises on cancellation of a reservation. Please send any cancellation or change requests as early as possible.
• The Seller may accept a date/time change at its own discretion subject to availability.
• Force-majeure: If the service cannot be performed by the Seller due to causes beyond the Seller's control — such as natural disaster, extreme weather, decisions of official authorities, or airport/flight disruptions — the service is transferred to a mutually suitable date; as no payment is taken through the site, no separate refund arises.
• For details, see the Cancellation and Refund Policy page.

8. Complaints and dispute resolution

The Buyer may submit requests and complaints to the Seller using the phone number and e-mail address above. In the event of a dispute, the Buyer may apply to the Consumer Arbitration Committees within the monetary limits set annually by the Ministry of Trade, and to the Consumer Courts for disputes above those limits. The competent committee and court are those at the Buyer's place of residence or the place where the transaction was carried out.

9. Retention of the contract

The Distance Sales Contract and this Pre-Information Form are stored electronically by the Seller together with the reservation record and are made available to the Buyer upon request. The reservation confirmation also contains a copy of these records.